1. Who we are
TEXORACORE SUPPLY LTD is a private limited company registered in England and Wales (company number 17355421). Our registered office is 20 Crowberry Road, Oxford, OX4 6RE, United Kingdom.
For the purposes of this privacy policy, TEXORACORE SUPPLY LTD operates the website at texoracoresupply.co.uk and is responsible for the personal data collected and processed through this website.
If you have any questions about this privacy policy or about how we handle your personal data, please contact us at: [email protected].
2. What personal data we may collect
We may collect personal data when you interact with our website — primarily through our wholesale textile supply enquiry form. The categories of personal data we may collect include:
- Your name
- Your email address
- Your phone number (if provided voluntarily)
- Your company or organisation name (if provided voluntarily)
- Your buyer type and business context
- Textile or material category details submitted voluntarily as part of your enquiry
- Quantity, intended use and specification details submitted voluntarily
- Colour and style notes submitted voluntarily
- Destination or delivery location submitted voluntarily
- Preferred timeframe submitted voluntarily
- Repeat supply details submitted voluntarily
- Any additional message content you choose to include
- Technical data such as IP address, browser type, device type and pages visited, where analytics are in use
3. Lawful basis for processing
Where we process personal data, we do so on one or more of the following lawful bases under UK GDPR:
- Consent: Where you have submitted a wholesale textile supply enquiry via our contact form and provided explicit consent for us to store and process your information to respond to that enquiry.
- Legitimate interests: Where we have a legitimate interest in maintaining records of wholesale textile supply enquiries and communications for the purpose of operating our business.
- Legal obligation: Where we are required by law to process or retain certain personal data.
4. How we use your data
Personal data collected through this website may be used to:
- Review, respond to and manage wholesale textile supply enquiries submitted via the contact form
- Communicate with you regarding the enquiry you have submitted
- Maintain records of textile supply enquiries and associated correspondence
- Comply with legal obligations
- Improve the operation of our website (where analytics data is collected)
We will not use your personal data to send unsolicited marketing communications without your prior consent.
5. Data retention
We retain personal data for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for a reasonable business period following the resolution of the enquiry. You may request deletion of your personal data at any time (see section 8 below).
6. Sharing your data
We do not sell your personal data to third parties. We may share your personal data only in the following circumstances:
- With third-party service providers engaged to operate or support the website (such as form processing services, hosting providers or email platforms), where those providers process data on our behalf and are bound by appropriate data processing agreements
- Where required by law, regulation or legal process
- Where necessary to protect the rights or safety of TexoraCore Supply LTD or others
7. Cookies and analytics
This website may use cookies. Essential cookies are required for the website to function correctly. Any analytics cookies used are described in our Cookie Policy.
8. Your rights under UK GDPR
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
- Right to erasure: You can ask us to delete your personal data, subject to certain legal exceptions.
- Right to restriction: You can ask us to restrict the processing of your personal data in certain circumstances.
- Right to object: You can object to our processing of your personal data where we rely on legitimate interests.
- Right to data portability: Where processing is based on consent or a contract and carried out by automated means, you can ask us to provide your data in a portable format.
- Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at [email protected].
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Changes to this policy
We may update this privacy policy from time to time. Any material changes will be reflected on this page. We encourage you to review this policy periodically.
10. Contact
If you have any questions, concerns or requests relating to this privacy policy or the handling of your personal data, please contact TEXORACORE SUPPLY LTD at: [email protected].